11/9/2023 0 Comments Razer synapse crashingCrash immediately and say air link connection lost then immediately reconnect 2. My only recommendation is to stop using synapse, instead use the legacy drivers for your mouse.When I launch air link it will either 1. Really disappointed with their service.ĭid you ever create a support ticket / resolve this issue? If not perhaps you could open one and link this thread so they can have it confirmed it's not a problem isolated to one machine. My macbook was brand new and they never asked a single thing about my setup so that seem a little extreme an option. But not before they told me to go and find some help to restore my entire OS to solve the problem. I opened a support ticket with Razer who gave me a few stock standard troubleshooting replies and when that didn't work just ignored me. Though you will have to manually change profiles a few times to get them to apply. I found the only way to get around this is to start up the machine without the mouse plugged in and after startup is completely complete plug it in and it will work fine. I'm running Mac OSX 10.9 on a late 2013 mbp. If you have some other Razer mice, I suggest you look for their respective legacy drivers and stop using the ever-annoying Razer Synapse software. I am not sure if your specific Mamba is supported by these drivers, because I dont find them for the 2012 edition specifically, but it SHOULD support it. The legacy drivers are much more simplistic than the synapse drivers, and don´t as far as I know support multiple device in the same interface (so you need different drivers for different periferals), but generally they allow you to do the same things as the synapse drivers. Needless to say, once I switched to the legacy drivers, my problems were gone. I always had issues with synapse, not only crashing the app itself, but the whole computer (I was quite disappointed once I bought my Naga Epic for my 15inch Macbook Pro), although it does have a nice interface, and nice features, it was generally slow, specially because for some reason my mouse would only accept my settings once synapse opened (and on a 5400 rpm drive, that takes a while), so I was stuck with the default DPI settings for when my machine booted. My only recommendation is to stop using synapse, instead use the legacy drivers for your mouse. USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821f, 0x1d181300 / 8 USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x024c, 0x1d182000 / 5 USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8404, 0x1d183000 / 6 USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8510, 0x1a110000 / 3 Serial ATA Device: APPLE SSD SM256E, 251 GB Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB Model: MacBookAir5,2, BootROM 02, 2 processors, Intel Core i7, 2 GHz, 8 GB, SMC 2.5f7 System model name: MacBookAir5,2 (Mac-2E6FAB96566FE58C) Kernel Extensions in process name corresponding to current thread: RzDeviceEngineĭarwin Kernel Version 12.4.0: Wed May 1 17:57: root:xnu-2050.24.15~1/RELEASE_X86_64 Panic(cpu 0 caller 0xffffff80064530aa): "!pageList (CPU 0), Frame : Return Address
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